Professional feedback

A healthy communication culture within the team forms the basis for the success of any project. A large part of this team communication is mutual feedback. The positive impact of an open and lively feedback culture is often underestimated in both successful and critical team situations.

Positive feedback can be used to motivate colleagues, signal appreciation towards employees and promote employee loyalty. Critical feedback, on the other hand, can be a very useful tool for addressing potential for further development of the company, the team or the individual and reducing blind spots in self-perception. In order to make the most of these benefits, feedback should be organised as professionally as possible.

Over the years, we have built up a best practice collection of guiding principles that we also use internally to conduct our feedback discussions and consultations in a constructive and targeted manner.

Using these guiding principles leads to feedback being formulated constructively. Based on the guiding principles, an objective discussion about possible performance deficits and their utilisation can arise, which can point the way for personal development.

The guiding principles can be used in annual employee appraisals, regular reviews and in critical situations.

For long-term use, it is important to apply these best practices as continuously as possible in order to intuitively incorporate them into your own communication behaviour.