Operational process consulting through analysis and optimisation of business processes

Optimisation of business processes

LEITWERK Consulting is your partner for the optimisation of business processes. We support companies in increasing their efficiency, reducing costs and gaining a competitive edge. Our customised solutions are designed to meet individual requirements and promote sustainable growth. Request a free consultation now and find out how we can work together to drive your company's success.

Our performance promise

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    Process analysis

    We carry out a detailed analysis of existing business processes. We identify bottlenecks, inefficiencies and problem areas in order to obtain a comprehensive overview of the current processes.

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    Process design

    Based on the results of the process analysis, we develop new optimised process models. We design more efficient workflows, define clear responsibilities and optimise the allocation of resources.

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    Use of technology

    We can support the introduction or improvement of technologies that support business processes. This can include, for example, the implementation of enterprise resource planning (ERP) systems (end-to-end linking of IT landscapes), workflow automation or the introduction of collaboration tools.

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    Change management

    When implementing new processes and changes in the company, we provide change management consulting support. This includes communication with employees, training and support in adapting to the new working methods.

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    Performance measurement

    In order to check the success of the optimisation measures, we provide consulting support in the development of suitable key performance indicators (KPIs) and monitoring systems. This enables companies to measure the effects of process optimisation and make further adjustments if necessary.

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    Continuous improvement

    Business process optimisation consulting promotes a continuous improvement process. This means that our consultants regularly review the effectiveness of the measures implemented, obtain feedback and make further adjustments where necessary in order to continuously optimise business processes.

Increase efficiency, utilise potential: Optimising business processes for your success
Your advantages

  • Icon Process analysis

    Process analysis

    • Increased efficiency and cost savings: The identification of bottlenecks and inefficiencies enables targeted optimisation of business processes, leading to an optimised process landscape and therefore cost savings and an increase in efficiency.
    • Targeted measures for process improvement: Clear insights into problem areas support the targeted implementation of measures to improve processes and eliminate weaknesses.
    • Sound basis for decision-making: A detailed analysis of the current processes provides a comprehensive overview and enables an objective evaluation of the processes. This provides companies with insights into improvement potential and enables them to make well-founded decisions to optimise their operations.
  • Icon Process design

    Process design

    • Increased efficiency: Optimised process models and workflows allow you to use resources more efficiently, save costs and shorten throughput times.
    • Improved organisational structure: The clear allocation of responsibilities and the improved accountability structure lead to an effective allocation of resources and enable more targeted employee management.
    • Increased customer satisfaction and competitiveness: Customised process models support your customer orientation and enable you to react flexibly to market conditions, which ultimately improves the quality of your services and products and increases competitiveness.ns.
  • IconUse of technology

    Use of technology

    • Increased efficiency: The targeted use of technologies, automation of workflows and the use of ERP systems lead to more efficient business processes, reduce manual effort and accelerate the ability to respond to customer requirements and market changes.
    • Improved data management and analysis: The use of technologies and ERP systems improves data and information management. Data processing and analysis become more efficient and accurate, leading to better transparency and traceability of processes.
    • Customer-centred benefits: The use of collaboration tools, optimised processes and more efficient customer service lead to increased collaboration and communication within the company as well as increased customer satisfaction. Cost savings are also achieved by eliminating inefficient process steps and reducing error rates.
  • Icon Change management

    Change management

    • Holistic support for the change process: We support you from start to finish in implementing the changes and ensure that your employees receive the support they need to successfully manage the change.
    • Effective communication and transparency: Through targeted communication, we ensure transparency and a clear understanding of the upcoming changes. This helps to avoid misunderstandings and improve acceptance of the new processes.
    • Efficient adaptation and resistance management: Our training measures enable your employees to adapt to the new processes quickly and effectively. We also help you to recognise potential resistance at an early stage and address it proactively to ensure a smooth transition and guarantee the positive impact of the changes on your company.
  • Icon Performance measurement

    Performance measurement

    • Measurable success: You receive clear and meaningful key performance indicators (KPIs) that make the success of the optimisation measures measurable.
    • Transparent effects: Regular monitoring of the KPIs gives you a precise overview of the impact of optimisation on your business processes.
    • Effective decision-making: The monitoring systems developed allow you to effectively and continuously review the performance of your processes. This allows you to identify potential problems or bottlenecks at an early stage and make appropriate adjustments to maximise the success of the optimisation. Performance measurement also enables you to make data-based decisions and take targeted measures to further improve your business processes.
  • Icon Continuous improvement

    Continuous improvement

    • Increased efficiency and cost savings: Continuous improvement processes identify inefficient workflows and eliminate redundant steps, resulting in increased efficiency and cost savings.
    • Increased customer satisfaction: The optimisation of business processes minimises bottlenecks and delays, resulting in fast and reliable processes. This improves the fulfilment of customer requests and increases customer satisfaction.
    • Agility and promotion of innovation: Through continuous improvement, companies can react flexibly to market changes and adapt to new requirements. At the same time, it also enables the promotion of new ideas and innovative approaches to further optimise business processes and achieve competitive advantages.

The LEITWERK Consulting approach for optimising business processes
Our approach

LEITWERK Consulting uses a structured approach to optimise business processes in order to achieve efficiency gains, cost optimisation and a better customer focus. The methodology comprises several steps, which are described in detail below:

1. Schritt 05

Recording and analysing the current situation

Process optimisation is an iterative process that enables continuous improvement of company processes. By systematically analysing, developing, implementing and anchoring measures, companies can optimise their processes and achieve long-term competitive advantages. Collaboration with relevant stakeholders and the use of data analytics tools also support this process.

Project examples

I. Increasing the degree of automation in invoice processing for a nationwide energy supplier.

Scope of commission

Increasing the degree of automation in invoice processing for a nationwide energy supplier.

Initial situation

The nationwide energy provider was struggling with an inefficient invoice processing process that involved manual data entry, high volumes of paper invoices and error-prone processing. This led to delays and unnecessary costs.

Solution approach

By analysing the existing process, we identified bottlenecks and weak points. We introduced an automated invoicing system that enabled the capture and processing of invoice data. We also implemented an electronic invoice workflow that enabled automated authorisations and approvals. Suppliers and customers were integrated into the system.

Results

The processing time for invoices has been reduced by 50%. Errors and delays were minimised thanks to automated data processing. Transparency and traceability in the invoicing process improved. The cost savings resulted from less manual effort, increased cash discount deductions and lower dunning costs.

II. Optimisation of subsidy management for a municipal energy supplier and mobility service provider.

Scope of commission

Optimisation of subsidy management for a municipal energy supplier and mobility service provider.

Initial situation

The client needed funding for local transport infrastructure. The previous funding management process was non-transparent, manual and inefficient, which led to delays, wasted resources and increased administrative effort.

Solution approach

By analysing the existing processes, we identified weaknesses. We designed a new process that incorporated a new role for identifying funding potential and ensured greater transparency. We also implemented an automated reporting system. Process cost and effort evaluation helped with efficient resource planning.

Results

The processing of funding applications was accelerated. The administrative workload was reduced and transparency for applicants and internal stakeholders increased. Monitoring the funding budget became more efficient and the utilisation of funding improved.

III. Optimised IT security KPIS to strengthen production for a leading car manufacturer

Scope of commission

Strengthening the IT security of production plants for a leading automotive manufacturer through optimised KPIs.

Initial situation

The automotive manufacturer was faced with the challenge of ensuring the IT security of its global production plants. Cyber threats and the networking of production facilities required efficient KPIs for security control.

Solution approach

By analysing different regional approaches, we developed standardised objectives and definitions for IT security KPIs. We implemented and communicated a new process with a corresponding IT architecture.

Results

Standardised KPIs for IT security assessment have been established. The manual effort for data collection was reduced by 40%. Transparency on the IT security status was achieved across all plants and the risk of production interruptions was reduced.

We are the team for business process optimisation

Optimise your business processes and increase the efficiency of your company! Find out how our experts can help you analyse, optimise and automate your processes. Request a free consultation today and start on the path to an effective and successful company!

We are the team for business process optimisation
Interested? We would be happy to send you detailed information about our solution.
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Sebasitan Linder - Your contact person
Your contact person
Sebastian Linder
+49 89 189 235 96
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