Project insight into quality management systems

Project insight into quality management systems

ISO 9001 and ISO 27001

What characterises a good quality management system?

As experts in the field of integrated management systems (IMS), we specialise in supporting companies in securing and maintaining their quality management systems (QMS). Our aim is to ensure a continuous improvement process (CIP) in our customers' processes and to help them achieve and maintain the highest standards.

In addition to ensuring compliance with standard requirements, our portfolio also includes carrying out third-party audits, which provide an independent and objective assessment of our customers' QMS. This allows us to identify weaknesses and develop improvement measures.

Ensuring a quality management system (QMS)

Ensuring a quality management system (QMS)

A robust QMS is the basis for the efficiency and quality of an organisation's business processes. We ensure that our customers fulfil and maintain the requirements of international standards such as ISO 9001. This includes the development, implementation and continuous improvement of management systems. ISO 9001 requires documented quality specifications and clearly defined quality objectives that must be regularly monitored and reviewed. Through systematic process analyses and the implementation of effective control mechanisms, we support our customers in identifying deviations at an early stage and initiating countermeasures.

Our approach is based on the principle of the continuous improvement process (CIP). By regularly reviewing and adapting processes, we ensure that our customers not only comply with the standards, but also constantly increase their efficiency and competitiveness.

Integrated management systems (IMS)

In addition to implementation, we also support our customers in the long-term maintenance of their QMS. This includes conducting third-party audits in which we act as independent auditors and objectively assess compliance with the standards. These audits help to identify weaknesses and develop improvement measures. We pay particular attention to the integration of ISO 27001 to ensure that not only quality standards but also information security standards are met. By combining ISO 9001 and ISO 27001, we ensure that our customers establish both high-quality and secure processes.
Integrated management systems can be extended to other areas and certified management systems such as environmental protection (ISO 14001), energy management (ISO 500001) or occupational health and safety and data protection. A standardised basic structure with practice-oriented guidelines is essential for the resource-saving and effective implementation of an integrated management system.

Insights into the process of a third-party audit

Internal and third-party audits are an essential part of an effective IMS. They enable companies to regularly review and continuously improve their own processes.

Our approach

  • Structured layout

    Structured layout

    Our audits follow a structured organisation that ensures that all relevant aspects of the IMS are covered. To this end, we follow our audit plan and check the implementation of the standard-compliant requirements. All topics are thoroughly covered at least once every three years. This systematic approach makes it possible to regularly evaluate all processes and ensure that no relevant areas are overlooked.

  • Icon Continuous improvement

    Continuous improvement

    Our approach is based on the PDCA cycle (Plan-Do-Check-Act), which ensures continuous improvement over the course of a year. After each audit, measures are defined to eliminate weaknesses and improve processes. These measures include both short-term corrections and long-term strategic improvements. We support our customers in the development and implementation of these measures and ensure that they are implemented effectively.

  • Icon: Implementation of the measures

    Implementation of the measures

    If required, LEITWERK is happy to provide support in tracking and implementing these improvement measures. The implementation of a gap analysis and continuous support have proven to be particularly valuable for our customers. We ensure quality-orientated and efficient management for our customers through clear responsibilities and consistent and standardised processes. Our process expertise enables us to develop customised solutions for the specific needs of our customers.

Conclusion

We are particularly experienced in the implementation of ISO 9001 (quality management) and ISO 27001 (information security management). Both standards are central to ensuring high quality and security standards in organisations. The integration of these two standards enables our customers to achieve their quality objectives and ensure information security. This is particularly important in industries where sensitive data is processed. With our comprehensive approach to the Integrated Management System, we offer our customers the security and confidence that their management systems not only meet the highest standards, but are also continuously improved.

Do you have questions about quality management systems or are you interested in a consultancy service?
Contact us!
LWC: Sebastian Linder
Your contact person
Sebastian Linder
+49 89 189 235 96
... or write us via our contact form.
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