For a team to have or develop an agile mindset, the framework conditions must allow this and support agile values. The most important of these include leadership, processes, structure, strategy and culture. In addition, there are of course a number of other factors that have a minor or major influence on the development of an agile mindset.
When we as consultants enter a new project, for example as part of an agile transformation, we initially look at these five framework conditions in particular and analyse the status quo. Depending on their characteristics, we now have the opportunity to create an awareness of what the agile mindset is and what positive influence it can have. Targeted measures can then be taken to improve the framework conditions. This includes, for example
- Adjusting the strategic objective (focus on real customer benefits)
- Setting up a communication concept to improve transparency
- Ritualisation of iterative planning cycles
- Strengthening the networking / learning culture (World Cafe, Round Table, ...)
- Support managers in handing over responsibility and to change
In addition to these measures, it is also crucial that the team has a role model to follow. This can - but does not have to - be the manager who, for example, deals openly with mistakes and shares learnings, promotes transparency and communication and actively gives and obtains feedback. It often also helps to highlight best practices from other teams, departments or companies that have already successfully mastered a mindset change. What hurdles did they face, how did they overcome them and what added value have they gained today?
These are all examples of what can be done. However, it must always be borne in mind that every team and every change can be very individual. Sensitivity is required here. This also means that people should always be at the centre of the change. Have all those involved been consulted and informed? How do they feel about the changes? What else do they need?
And last but not least, it is very important to proceed sustainably and in small steps. Beliefs have formed over many years and it takes time to question them