New Work Consultancy

New Work Consultancy

The environment and therefore the context in which companies operate is currently changing at a rapid pace, and with it the understanding of what the world of work will look like in the future. The key drivers of change include digitalisation and automation, demographic change and the associated shortage of skilled workers, globalisation and generational change.

Against this backdrop, companies need to adapt and proactively address the new realities on the labour market in order to keep pace with change and remain competitive. Innovative and flexible forms of work are required as the environment is changing ever faster. ‘New Work’ encompasses all measures and methods that deviate from more traditional forms of work and organisations. This means that new ideas, approaches and methods are emerging in the context of ‘New Work’ and are finding their way into companies.

The Fraunhofer Institute provides a concrete definition of ‘New Work’ (Fraunhofer IAO, 2019, p. 8): According to this, ‘New Work’ is ‘employment-oriented work with a way of working that is characterised by a high degree of virtualisation of work equipment, networking of people, flexibilisation of work locations, times and content’.

At LEITWERK, we support our clients with the following questions as part of ‘New Work’ consulting:

  • What can an agile form of organisation look like in my company?
  • How can I sustainably support a cultural change?
  • What do I need to consider when putting teams together?
  • How can I promote team collaboration?
  • How can I build a modern management culture?
  • Which agile working methods make sense for my team or organisation?

Our performance promise

We help you to be perceived as an attractive employer that lives and breathes ‘New Work’:

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    Customised solutions:

    We work with you to develop customised collaboration formats and ‘New Work’ approaches that are perfectly tailored to the needs and goals of your company.

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    Holistic approach:

    From analysing your current work processes to implementing new tools, methods and collaboration formats, we provide you with comprehensive support on your ‘New Work’ journey.

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    Employee-centered focus:

    We attach great importance to involving employees in the change process and making them active co-creators of the new working culture.

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    Sustainable results:

    Our aim is to achieve long-term successes that not only bring short-term improvements, but also set your company up for the future and enable a cultural change.

‘New Work’ consulting at a glance

LWC New work

LEITWERK Consulting's ‘New Work’ consulting services focus on the topics of collaboration & communication, cultural change, leadership, agility and resilience.

With these topics, we want to strengthen individuals as well as develop teams and organisations in their collaboration.

Below you will find our specific range of ‘New Work’ consulting services.

  • Icon: Agile working methods & organisation

    Agile working methods & organisation

    Success today requires agility and the drive to constantly rethink, react and reinvent. - Bill Gates

  • Initial situation

    Agile working and methods such as Scrum, Kanban or Design Thinking are nothing new for many teams. Decentralised teams that organise themselves and take responsibility for their area are much more successful in a dynamic and complex environment than companies with central control and rigid hierarchies. Here is an example: A small management team develops a five-year plan and delegates areas for action. This means that valuable knowledge available in the organisation is not used and at the same time limits the ability to adapt when unplanned events occur.

  • The LEITWERK offer

    This is precisely where we come in with our ‘New Work’ consulting and our many years of expertise in the agile field at LEITWERK. On the one hand, we help teams to establish agile working methods so that they can get to work quickly, coordination paths are shorter and decisions are made faster. On the other hand, we understand agility at an organisational level. This means developing into a learning organisation across the board. Specifically, this can include elements such as an attractive vision for the future, modern organisational forms, strengthening the culture of reflection and feedback, etc. The overarching goal is to develop a learning organisation that can continuously adapt to customer needs and changing conditions.

  • Icon Leadership Coaching

    Leadership Coaching

    Gaining trust is the most inspiring form of human motivation. - Stephen M. Richards Covey

  • Initial situation

    Leadership is a complex task. Changes in the world of work mean that the demands on managers are changing or increasing. There are different opinions and experiences as to what ‘good’ leadership means, how employees are motivated, how goals are defined and how tasks are delegated effectively. These are just a few examples of tasks to which managers must find individual answers for their employees. To do this, it is helpful for managers to become aware of their own understanding of leadership as part of a leadership coaching programme.

  • The LEITWERK offer

    For us, leadership coaching is an important lever in ‘New Work’ consulting. In leadership coaching, we provide structured support in reflecting on leadership tasks, establish an understanding of the various roles in leadership and sharpen your own attitude towards leadership. This makes leadership more conscious and ultimately more effective. The specific topics in which we support managers and management teams vary depending on the context, objectives and maturity level of the organisation.

  • Icon Optimisation of collaboration & communication

    Optimisation of collaboration & communication

    Coming together is a start. Staying together is progress. Working together is success. - Henry Ford

  • Initial situation

    According to Patrick Lencioni, a lack of trust, shying away from conflict and responsibility, a lack of commitment and a focus on results are the five dysfunctions of a team. These can be exacerbated in a hybrid or virtual environment. This leads to communication barriers, misunderstandings and delays. But that's not all, because other effects such as a drop in employee satisfaction, lower productivity or a lack of innovative strength also occur. There is often a lack of clear communication structures or suitable communication tools and formats for effective collaboration.

  • The LEITWERK offer

    We support and accompany companies in strengthening collaboration and communication in teams and organisations. We consider both the personal level in teams and the methodological level. This means that we jointly develop, implement and continuously improve customised collaboration and communication formats. These can be, for example, open spaces, working-out-loud sessions or communities of practice. This creates new spaces and exchange formats for teams and organisations. We also provide inspiration on how communication platforms and tools can be used effectively.

  • Icon Resilience coaching

    Resilience coaching

    Metaphorically speaking, resilience is not so much our backbone as our ability to strengthen the muscles that hold our backbone upright. - Adam Grant

  • Initial situation

    The pressure to perform and change is constantly increasing for every individual and also for companies - be it due to a lack of skilled labour, unattainable goals, stricter rules and regulations or increasing competition. The ability to adapt to such changes is the key to coping better with ongoing pressure and exhaustion. This is exactly where we support you. Overall, it is clear that in a dynamic and uncertain environment, resilience plays a crucial role in ensuring the continuity and success of organisations.

  • The LEITWERK offer

    Resilience coaching aims to strengthen the resilience and adaptability of individuals and organisations as a whole. We offer individualised support in 1:1 coaching sessions to strengthen mental resilience in order to deal effectively with stress, change and challenges, thereby promoting personal well-being and performance. Resilience can therefore be described as an inner strength that enables us not only to overcome crises, setbacks, failures and difficulties, but also to emerge stronger from them.

  • Icon: Culture and value development - supporting cultural change in companies

    Culture and value development - supporting cultural change in companies

    You can't set up a culture and then ignore it. - Reed Hastings, founder of Netflix

  • Initial situation

    The culture of a company is characterised by stories and the repetition of behaviour. If an action leads to success, it is reinforced and maintained. Convictions, standards and rules are formed from this. This ‘process’ of cultural development takes place unconsciously in companies and so certain practices and behaviours creep in that shape the culture. For this reason, culture can only be influenced indirectly - it takes time and commitment to achieve lasting cultural change in companies.

  • The LEITWERK offer

    As part of LEITWERK's ‘New Work’ consulting, we support cultural change in companies and pay attention to various aspects such as mindset, values, norms, standards, practices and rules. We see four possible starting points for sustainable cultural change: 1. a common fixed star in the sense of a cultural mission statement and shared values, 2. joint changes to processes, 3. (behavioural) training so that new practices become possible, and 4. continuous feedback and the will to become a learning organisation.

Application examples in the context of ‘New Work’ consulting

WORKSHOP TO DEVELOP A SUSTAINABLE OFFICE CONCEPT

Scope of commission

The subject of the assignment was an interactive workshop for the joint identification of relevant requirements and possible solutions for a new office concept at a German infrastructure company.

Initial situation

The company was faced with the challenge of developing an attractive and sustainable office concept for its employees following the coronavirus pandemic. The aim was to take various perspectives and needs into account and identify relevant requirements.

Solution approach

As part of a one-day workshop, the core requirements for good collaboration were first defined. With the help of a situation analysis, it was possible to identify the need for action and subsequently derive suitable measures using creativity exercises from design thinking. The necessary roles for the new office concept were also defined. The proposed solutions were jointly prioritised and responsibilities for further implementation and realisation were agreed.

Results

Thanks to the collaborative and creative approach, all participants were able to contribute their ideas and expectations. By analysing the situation, existing best practices could be integrated into the new solutions. The accompanying visualisation of the solution development and the participatory approach of the workshop ensured a high level of identification of the participants with the results.

Development of a location vision as part of a company-wide growth strategy

Scope of commission

The commission was to develop a bold vision for the year 2032 for an overarching working ecosystem of a textile and chemical company.

Initial situation

Due to the changing world of work and the need to modernise the German production and development site, our client was concerned about the role this location would play in the future. The site needed to provide an inspiring and energising environment, with state-of-the-art capabilities and infrastructure to foster collaboration, innovation and scalability to support the business units' long-term growth plans and attract and retain talent.

Solution approach

The overarching project procedure was based on the design thinking approach with five phases. In the first phase, interviews were conducted with over 80 employees and 15 managers. The identified needs were then consolidated. A two-day ideation workshop was used to jointly develop a vision statement, design principles for the future location and to identify design ideas and quick wins. This was followed by the detailing and adaptation phase followed.

Results

The design principles developed provide a solution-neutral, action-oriented basis for deriving future decisions for the site and reviewing measures in terms of their accuracy. In addition, the ideas generated were transferred to a backlog and prioritised. The site vision, design principles and prioritised ideas were confirmed and approved by the CEO. In the final phase, an agile working model was developed to realise the vision.

ESTABLISHMENT OF A CROSS-COMPANY FACILITATION TEAM

Scope of commission

The object of the commission was to set up and enable a facilitation team in an international software company to promote self-organisation within the international software company.

Initial situation

Following the switch to OKRs, the company set up a facilitation team with the task of realigning the corporate culture with regard to self-organisation. The members of the team are drawn from different areas and hierarchical levels and have had little or no contact with methods of empowering others.

Solution approach

Our coaches and trainers first identified the needs and concretised the goals. Step by step, topics were developed in coaching sessions and the knowledge gained was deepened and discussed in transfer sessions. The focus of the sessions was on building skills and proximity to the individual working environment. The team's aim was to act as multipliers and transfer knowledge and new approaches to the company.

Results

Over the course of the coaching process and during the transfer meetings, progress was quickly recognisable. Working on the identified development topics such as efficient scheduling and moderation, group dynamics, dealing with emotions and conflicts and promoting self-organisation in teams were iteratively integrated into everyday working life.

Your advantages
Why LEITWERK Consulting?

  • Icon Thinking outside the box

    Thinking outside the box

    We think outside the box - professionally, personally and culturally - so that together we can find the best possible solutions for your challenges. If necessary, we also combine impulses and ideas from various agile and classic frameworks.

  • Icon LEITWERK Academy

    The LEITWERK Academy

    We have numerous professionally trained coaches, trainers and facilitators. Coupled with our many years of experience in the field of employee empowerment, we offer you various formats to train your employees and managers in ‘New Work’.

  • Icon Customised solution design

    Customised solution design

    Together with you, we analyse your status quo and check which approach is best for your company. We take existing structures and processes into account and determine a customised solution for you.

  • Icon Change management experience

    Change management experience

    Change management is one of our core competences. Our many years of experience in this area enable us to provide the best possible support for ‘New Work’ projects in your company and ensure that your employees are taken along on the path to ‘New Work’.

  • Icon Interdisciplinary team

    Interdisciplinary team

    Our consultants gain new experience in a wide variety of projects every day and share this with each other. This allows you to benefit from a wide range of consulting expertise. As a result, our consultants support you with the entire wealth of LEITWERK Consulting experience.

Are you now also interested in a ‘New Work’ approach in your organisation and want to find out more? Then arrange an individual consultation with one of our ‘New Work’ consultants.

Interested? We would be happy to send you detailed information about our solution.
Contact us!
Your contact person - Sonja Neubauer
Your contact person
Sonja Neubauer
+49 89 189 235 96
... or write us via our contact form
Contact us!

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